Dr. Leonard Berry is Distinguished Professor of Marketing in the Mays Business School, at Texas A&M University. He is also Professor of Humanities in Medicine in the College of Medicine at The Texas A&M University System Health Science Center. He is the founder of Texas A&M’s Center for Retailing Studies and a former president of the American Marketing Association. He is the author numerous books, including Discovering the Soul of Service. Dr. Berry has been recognized on three occasions with the highest honor Texas A&M bestows on a faculty member.
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